Connected retail workflows
CRM, quotations, purchasing, inventory, requisitions and delivery review within Odoo.
Koncept Furniture
Behind a beautiful room,
an organised operation.
I implemented and customised Odoo to connect the showroom conversation with the products, stock and approvals needed to fulfil it.
- My role
- Odoo techno-functional architect
- Platform
- Odoo 18 · Python · QWeb
- Focus
- Sales, inventory and delivery control
- Period
- 2025
The operating challenge
A customer buys a collection.
The business moves individual pieces.
A bed, two bedside tables and a wardrobe can be sold together, yet each has its own quantity, stock location and availability. The system has to understand both the complete room and the pieces behind it.
I brought that distinction into the sales and inventory workflows, then connected reservation, purchasing and delivery reviews around it.
The showroom
Keep the conversation
close to the order.
Customer enquiries move through the pipeline into quotations. The room package and its component products remain attached to the sale.
From interest to a clear next step.
The customer and the enquiry stay visible as the team follows up.
One quotation, the whole collection.
Commercial pricing stays connected to the products that must be supplied.
The product model
Sell the room.
Track every piece.
I built the bundle layer so a set remains a single commercial choice while inventory retains the individual products and quantities.
- For the customer
- A coordinated furniture collection
- For the operation
- Specific products, quantities and locations
The stock decision
On display is not
the same as available.
I kept display stock visible while treating it separately from ordinary available inventory. Cross-location visibility and reservations connect the sales promise to the stock behind it.
How the reservation connects to the order
The sales order keeps component quantities, source stock and invoiced quantities together.
The delivery decision
An approval is a step
the system can enforce.
I implemented a three-stage delivery gate. Each review advances the order, closes the previous task and leaves a traceable record. The release action stays locked until the required stages are complete.
Review 1
Record the decision
Review 2
Advance the task
Review 3
Complete the gate
Release
Allow dispatch
Ready for dispatch.
The final example links the same order to a paid invoice and a delivery that is ready to leave. It does not represent a completed delivery.
Behind the showroom
Keep the supply side
in the same conversation.
Purchasing and internal requests connect what showrooms need with the people who review, buy and receive it.
Purchasing with the receipt in view.
The order retains the information needed to follow goods from supplier to stock.
Internal requests with named steps.
Department, accounts and purchasing reviews remain part of the request.
What I delivered
The detail behind
the customer experience.
A furniture-aware model
Room bundles for selling; piece-level quantities and locations for stock.
Enforced controls
Display-stock separation, reservations and a delivery gate that follows lifecycle state.